Informativa sui rimborsi
Last updated: September 23, 2026
At Prodington, every piece is carefully inspected before it ships.
All sales are final. Returns or exchanges are only accepted if an item arrives damaged, defective, or incorrect.
Requesting a Return
If there is an issue with your order, contact us within 48 hours of delivery at hello@prodington.co with:
- Your order number
- Clear photos of the issue
- A brief description
Once your request has been reviewed and approved, we will provide return instructions and a return shipping label when applicable.
Items returned without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery so we can review the issue and make it right.
Non-Returnable Items
We do not accept returns or exchanges for:
- Change of mind
- Incorrect size selection
- Sale items
- Gift cards
- Custom or personalized products
European Union Customers
For orders shipped to the European Union, customers have the right to cancel or return their order within 14 days of delivery in accordance with applicable consumer protection laws.
Returned items must be unworn, unused, in their original packaging, and include proof of purchase.
Refunds
If your return is approved, your refund will be issued to your original payment method after the returned item has been received and inspected.
Please allow up to 10 business days for the refund to be processed. Your bank or financial institution may require additional time for the funds to appear in your account.
Contact
For return or order-related questions, contact us at: